Shipping policy

SHIPPING

We aim to process your order within 2-3 business days. All our orders are shipped from Brisbane, Australia with the fastest shipping option our Warehouse decides on.

We always do our best to ensure the timely delivery of all orders. But please bear in mind that we are only provided with an estimated delivery date from our carriers. On a rare occasion, your order could arrive outside of the estimated timeframe.

AUSTRALIA

Free Standard Delivery for orders above $80. Our Warehouse doesn't offer Express Delivery options at this time. They will pick the fastest Shipping option available to each order. $8.99 Standard Delivery (2-8 business days for metro and up to 13 business days for rural)

NEW ZEALAND

Free Standard Delivery for orders above $150. $9.99 Standard Delivery (3-13 business days)

Excellent 4.7/5

based on 793 reviews.

Trusted by Thousands Of Customers

Real people, real results. Explore authentic testimonials from those who have benefited from our products.

I bought the phone case patch and colour burst strap combo and absolutely love it! It is SO handy as even when I don't have pockets or want to bother with a handbag, I can still easily take my phone with me handsfree. It is so convenient, and the quality is fantastic! I can even clip my keys onto the strap with my phone.

Natalie

Minty Match: Stylish Phone Case with Crossbody Strap

I love my strap! I have an older iPhone and the adapter fits rights inside my existing case. Makes taking my phone so easy on school drop-offs, when I don’t have pockets or don’t want to take a handbag. Also great for having a hands-free way to hold my phone to take photos during workshops at work!

Marion

Fabulous product. So stylish and so practical. I love the many different color options to choose from and hardware options also. I love all three of my straps!!

Liz

FAQs

Do you offer phone cases for all phone models?

We've got you covered! Our selection of phone cases currently includes models for all iPhone 11 and up as well as all Samsung S21 and up models. And we're constantly expanding our product line to offer you even more options.

Do you offer international shipping?

Exciting News: We Now Ship Internationally for Just $20! We are thrilled to announce that our products are now available worldwide, and we're making it more accessible than ever with a flat international shipping rate of only $20. Whether you're across the ocean or on a different continent, you can enjoy our exceptional products delivered straight to your doorstep. Explore our wide range of offerings and experience the convenience of global shipping. Shop with us today, no matter where you are!

How long does it take for my order to arrive?

At RIKKA we strive to ship your order as quickly as possible, with most orders shipped within 24 hours. Please note that shipping times may vary depending on your location within Australia. We always do our best to get your order to you in a timely manner.

Do you offer free shipping on your products?

Great news! We're pleased to offer our customers in Australia and New Zealand free shipping on orders over $100 and $150, respectively. So go ahead and treat yourself to that new phone case or strap you've been eyeing - shipping's on us!

What is the warranty for RIKKA phone cases and straps?

We stand behind the quality of our products, which is why we offer a generous 6-month warranty.