Our phone straps feature durable woven materials that are designed to last. To keep your phone strap clean, simply wipe it down with a clean cloth as needed. Avoid using harsh chemicals or abrasives that could damage the material or hardware. The metal hardware may develop a natural patina over time, which can add to its unique character and charm. However, if you prefer a shiny finish, you can polish it with a soft cloth. We also recommend removing the strap from your phone before cleaning or storing your phone to prevent damage. By following these simple care instructions, you can keep your SLEEK phone strap looking and feeling great for years to come.
Please note that this product includes the phone strap
only. To attach it to your phone, we recommend purchasing one of our RIKKA
individual phone cases separately. With our phone cases, you can wear your
phone around your neck or across your body, and you can change phone strap
styles as often as you like! Our phone strap is compatible with all of our
individual RIKKA phone cases, allowing you to mix and match them to suit your
style and needs.
SHIPPING
We aim to process your order within 24 hours. All our orders are shipped from Brisbane, Australia with the fastest shipping option our Warehouse decides on.
We always do our best to ensure the timely delivery of all orders. But please bear in mind that we are only provided with an estimated delivery date from our carriers. On a rare occasion, your order could arrive outside of the estimated timeframe.
AUSTRALIA
Free Standard Delivery for orders above $100. Standard or Express Shipping option available to each order. $10 Standard Delivery (2-6 business days for metro and up to 13 business days for rural) and $15 Express Delivery (1-2 business days for same state and 1-4 business days for rural).
NEW ZEALAND
Free Standard Delivery for orders above $100. $15 Standard Delivery (3-13 business days)
RETURNS
At RIKKA, we value our customers' satisfaction and strive to provide high-quality products. We understand that occasionally a product may arrive in a faulty condition, and we are committed to addressing such issues promptly and efficiently. This refund policy outlines the guidelines for returning a faulty product and seeking a refund. Please read the following information carefully.
Eligibility for Refund: To be eligible for a refund, the product must be considered faulty due to manufacturing defects or non-compliance with stated specifications. The request for a refund must be made within 14 days from the date of purchase. Proof of purchase, such as an order number or receipt, must be provided when making the refund request.
It's super functional. Not sure how I survived without it. Was so handy on my recent trip to NZ.
Easy to use. Feels like great quality. Hooks are sturdy and secure. Super fast shipping!
Very pretty and practical 🩵
The flexi phone strap in mint is fantastic. It's stylish and functional, providing a secure grip on my phone. Love the fresh color!
Bought this strap with silver metal together with the Pink Fizz phone case. Very happy with my combo
Love my new wrist strap. Super easy to attach to my case with the patch. I love the matte colour.
Great product and lovely customer service. Love that the company is an Australian business!
It's super functional. Not sure how I survived without it. Was so handy on my recent trip to NZ.
Love the colour of my new case. Feels super secure when the strap is attached.